Samsung ITP-5112L - Инструкция по эксплуатации - Страница 39

ITP-5112L IP phone User Guide 

© SAMSUNG Electronics Co., Ltd.

39

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This section describes the problems that may occur while the phone is used and the 
troubleshooting of the problems. Check the following cases before contacting a service 
center. 
Please, contact the service center for troubles not solved with the following solutions. 
 

The phone is connected, 
but the phone is not 
booted. 

▶

- Check if the cables are properly connected to 

the phone. 

- Check if a power adapter suitable for the 

phone(included in the package) is connected. 

- Pull out the plug of the phone’s power adapter 

and plug in again after 10 seconds. 

The phone is booted, 
but the phone does not 
work. 

▶

- When more than one device(phone or PC) has 

the same IP address, 

‘

IP conflict

’

 is displayed 

on the screen of the phone. Contact the 
system operator. 

- When more than one phone has the same ID, 

‘

IP conflict

’ 

is, also, displayed on the screen of 

the phone. Contact the system operator. 

When you pick up the 
handset or press the 
[Speaker] button, you 
cannot hear the dial 
tone. 
 

▶

- Check if the power adapter and various cables 

are properly connected to the phone. 

- Check if the network environment such as IP 

address of the phone is properly configured. 
(See 

‘

navigation menu

’

Æ

‘

setting

’

Æ

‘

8. network info

’

.) 

- With the 

‘

ping

’ 

command in the computer 

connected to the phone, check if the IP 
address of the phone is available. If the 
address is duplicated, contact the system 
operator to get a new, available IP address for 
the phone. 

Nothing is displayed on 
the LCD screen while 
the phone is used. 

▶

Check if the phone line is properly connected to 
the phone line connection port of the phone. 
(See the 

‘

Installing the Phone

’

 of 

‘

BEFORE 

USE

’

 in this Guide).