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20
S I E M E N S
EN
G
lI
SH
Trouble shooting
problem
possible causes
Solution
Pilot light (11)
lashes
• Boiler and ilter must be rinsed.
• Rinse the ilter and the boiler according
to the cleaning instructions in this
manual (see section E).
The steam generator
does not come on.
• There is a connection problem.
• The main power button is not
switched on.
• Check the mains cable (6), the plug
and the socket.
• Set the main power button (12) to the
“I” position (illuminated in red).
The iron does not
heat up.
• The main power button is not
switched on.
• The temperature is set to a low
position.
• Set the main power button (12) to the
“I” position (illuminated in red).
• Set the temperature to the desired
position.
The iron begins to
smoke when
switched on.
• During irst use: certain
components on the appliance
have been lightly greased at the
factory and may produce a little
smoke when initially heated.
• During subsequent use: the
soleplate may be soiled.
• This is completely normal and will stop
after a short while.
• Clean the soleplate according to the
cleaning instructions in this manual.
Water lows through
the holes on the
soleplate.
• The steam function is being used
before it has reached the correct
temperature.
• The water is condensing inside
the pipes because steam is being
used for the irst time or has not
been used for a long time.
• The steam generator contains too
much scale.
• Reduce the steam low when ironing at
low temperatures.
• Point the iron away from the ironing
area and press the steam release
button until steam is produced.
• Clean the boiler as described in
section “calc'nClean Plus” (E).
Dirt comes out
through the
soleplate.
• There is a build up of scale or
minerals in the steam tank.
• Chemical products or additives
have been used.
• Use tap water mixed 50% with distilled
or demineralised water. To prolong the
optimum steam function, mix tap water
with distilled water 1:1. If the tap water
in your district is very hard, mix tap
water with distilled water 1:2.
• Clean the soleplate with a damp cloth.
• Never add products to the water.
The iron does not
produce any steam.
• The boiler is not switched on or
the water tank is empty.
• The steam regulation is set to the
minimum position.
• Set the main power button (12) to the
“I” position (illuminated in red), and/or
ill the water tank.
• Increase the steam low (see section
B).
The ironed garment
turns dark and/or
sticks to the
soleplate.
• The selected temperature is too
high and has damaged the
garment.
• Select a suitable temperature for the
material being ironed and clean the
soleplate with a damp cloth.
The soleplate turns
brown.
• This is a regular consequence of
continued use over a long period
of time.
• Clean the soleplate with a damp cloth.
