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PROBLEMS
CAUSES
SOLUTIONS
White streaks come through the holes in
the soleplate.
Your generator tank is ejecting scale as it
has not been descaled regularly.
Rinse the collector (see § descaling your
steam generator).
Brown streaks come through the holes in
the soleplate and stain the linen.
You are using chemical descaling agents
or additives in the water for ironing.
Never add this type of product in the
water tank or in the boiler (see page 5 for
what water may be used). Contact an
Approved Service Centre.
Fabric fibres have accumulated in the
holes of the soleplate and are burning.
Clean the soleplate with a non-metallic
sponge.
The soleplate is dirty or brown and may
stain the linen.
Your linen is not rinsed sufficiently or you
have ironed a new garment before
washing it.
Ensure linen is rinsed thoroughly to remove
any soap deposits or chemicals on new
garments which may be sucked up by the iron.
You are ironing at too high a temperature. See our recommendations regarding
temperature control setting.
You are using starch.
Always spray starch on the reverse side of
the fabric to be ironed.
There is no steam or there is little steam. The water tank is empty (red light on).
Fill the water tank.
The steam output control dial is set at
minimum.
Increase the steam output (control dial on
the control panel).
The soleplate temperature is set to the
maximum.
The steam generator operates normally
but the steam is very hot and dry, and hard
to see.
Steam comes out around the collector.
The collector is not tightened correctly.
Tighten the collector.
The collector seal is damaged.
Contact an Approved Service Centre.
The appliance is faulty.
Do not use the steam generator and
contact an Approved Service Centre.
The red “water tank empty” light is on.
The water tank is empty.
Fill the water tank.
Steam or water escapes under the
appliance.
The rinse plug seal is damaged.
Do not use the steam generator and
contact an Approved Service Centre.
The “anti calc” indicator is lit.
You have not pressed the “Restart” button. Press the “Restart” button on the control
panel.
Environment protection first !
If you have any product problems or queries please contact our Customer Relations Team first for expert help
and advice
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0845 602 1454 - UK
(01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
EXPRESS-ANTICALC-1800114268-110X154:CALOR8-9-10 19/12/08 15:14 Page 23
