Philips GC8962 - Инструкция по эксплуатации - Страница 8

10

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you 
are unable to solve the problem with the information below, visit

 www.philips.com/support 

for a list 

of frequently asked questions or contact the Consumer Care Center in your country.

Problem 

Cause 

Solution

Dirty water, brown stains 
or white flakes come out 
of the soleplate.

Scale has built up inside the 
appliance because it has not been 
descaled regularly.

Descale the appliance and the 
soleplate (see chapter 'Cleaning 
and maintenance').

You have put chemicals or additives 
in the water tank. 

Never use chemical or additives 
with the appliance. If you have 
already done so, follow the 
procedure in chapter 'Cleaning 
and maintenance' to remove the 
chemicals.

There is no or little steam. The appliance has not heated up 

sufficiently.

Wait until the iron ready light 
stays on continuously. This takes 
approx. 2 minutes. 

There is not enough water in the 
water tank.

Fill the water tank up to the MAX 
indication.

Scale has built up inside the 
appliance because it has not been 
descaled regularly.

Descale the appliance and 
soleplate (see chapter ‘Cleaning 
and maintenance’).

Water leaks from the 
soleplate.

Steam condenses into water in the 
hose when you use steam for the 
first time or have not used it for a 
long time.

This is normal. Hold the iron away 
from the garment and press the 
steam trigger. Wait until steam 
instead of water comes out of the 
soleplate.

The ironing board cover 
becomes wet, or there 
are water droplets on the 
floor/garment.

Your board cover is not designed to 
cope with the high steam rate.

Use a layer of felt material in the 
board cover to prevent water 
droplets.

The surface under the 
base of the appliance 
becomes wet, or steam 
and/or water comes out 
from under the EASY 
DECALC knob.

The EASY DECALC knob is not 
tightened properly.

Switch off the appliance and 
wait 2 hours for it to cool down. 
Unscrew and reattach the knob to 
make sure it is tightened.

The rubber sealing ring of the EASY 
DECALC knob is worn.

Contact an authorized Philips 
service center for a new EASY 
DECALC knob.

The iron does not heat up 
and the amber DECALC 
light flashes.

The appliance reminds you to 
perform the descaling procedure. 
The light flashes after approximately 
one month of use.

Perform the descaling procedure, 
following the instructions in 
section ‘Descaling the appliance’.

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