Philips GC6420/03 - Инструкция по эксплуатации - Страница 12

troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If 

you are unable to solve the problem with the information below, contact the Consumer Care 

Centre in your countr y. 

Problem

Cause

Solution

Some smoke 

comes out of the 

appliance after it 

has been 

switched on for 

the first time.

This is normal. Some par ts of the 

appliance have been greased lightly in 

the factor y.

This phenomenon ceases after a 

shor t while.

Dir t par ticles 

come out of the 

soleplate of the 

new iron.

This is normal with a new iron.

These par ticles are harmless 

and stop coming out of the 

soleplate after you have used the 

iron a few times.

Droplets of 

water escape 

from the 

soleplate.

The temperature dial has been set to 

a temperature that is too low for 

steam ironing.

Set an ironing temperature that is 

suitable for steam ironing 

(temperature settings 

2

 to MAX).

The appliance is not switched on.

Set the on/off switch to ‘I’.

The steam tank has been placed on an 

unstable and/or uneven surface.

Put the steam tank on a stable and 

even surface.

When you star t steam ironing, the 

hose is cold. Steam condenses in the 

hose, causing droplets of water to 

escape from the soleplate.

This is normal. Hold the iron over 

an old cloth and press the steam 

trigger. The cloth absorbs the drops. 

After a few seconds, the steam 

production becomes normal.

The appliance 

does not 

produce any 

steam.

The appliance is not switched on.

Set the on/off switch to ‘I’

The steam tank is not hot enough to 

produce steam.

Wait 6 minutes for the steam tank 

to heat up.

You are not pressing the steam trigger. Press the steam trigger and keep it 

pressed while you steam iron.

There is not enough water in the 

steam tank.

Fill the steam tank. See chapter 

‘Preparing for use - Filling the Steam 

tank’.

No steam comes 

out of the 

soleplate.

Superheated (i.e. high-quality) steam is 

hardly visible, especially when the 

temperature dial is set to maximum 

position and even less so when the 

ambient temperature is relatively high.

To check if the iron really produces 

steam, hold a (cold) mirror in front 

of the soleplate vents.

The soleplate is 

dir ty.

Impurities or chemicals present in the 

water have deposited on the soleplate.

Clean the soleplate with a damp 

cloth.

EnGlISh

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