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English - 14
Issues
Solutions and Explanations
The
Broadcasting
menu is
grey out (unavailable).
•
The
Broadcasting
menu is only available when the TV source is selected.
Your settings are lost after 5
minutes or every time the TV is
turned off.
•
If the TV is in the
Store Demo
mode, it will reset audio and picture settings every 5 minutes. If
you want to change the settings from
Store Demo
mode to
Home Use
, press the
SOURCE
button to select
TV
mode, and go to
MENU
→
Support
→
Use Mode
.
You have intermittent loss of
audio or video.
•
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables
are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables
with 90 degree connectors.
You see small particles when
you look closely at the edge of
the frame of the TV.
•
This is part of the product’s design and is not a defect.
The
PIP
menu is not available.
•
PIP
functionality is only available when you are using a HDMI source.
You turned the TV off 45
minutes ago, and it turned on
again.
•
It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware
downloaded whilst your watching TV.
The message “
Scrambled
Signal
” or “
Weak or No
Signal
” appears.
•
If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
•
If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.
There are recurrent picture/
sound issues.
•
Check and change the signal/source.
A reaction may occur between
the rubber cushion pads on the
base stand and the top finish
of some furniture.
•
To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
The message “
This file may
not be playable properly.
”
appears.
•
This may appear because of high bit rate of content. Content generally will play but could
experience some playability issue.
✎
You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com
→
support) by USB.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce.
However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the
performance of the product.
Recommendation - EU Only
•
Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
•
This equipment may be operated in all EU countries.
•
The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product
Support and enter the model name.
[UH4200-RU]BN68-05737D-00L04.indb 14
2014-05-30 9:09:19
