Sony KV-21CE10K - Инструкция по эксплуатации - Страница 17

Additional Information

17

Troubleshooting

GB

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark), and no sound.

• Check the aerial connection.
• Plug the TV in and press the 

 button on the front of 

the TV.

• If the standby indicator 

 is on press the 

 button 

on the remote control.

• Press the 

 button on the front of the TV to switch off 

the TV for about 5 seconds, then switch it on again. 

Poor or no picture (screen is dark), but good 
sound.

• Using the menu system, select the “Picture

Adjustment” menu and select “Reset” to return to the 
factory settings (see page 9).

No picture or menu information from equipment 
connected to the Scart socket.

• Check that the optional equipment is on, and press 

 repeatedly on the remote control until the correct 

input symbol is displayed on screen (see page 15).

Good picture, no sound.

• Press the 

 + button on the remote control.

• Check the Headphones are not connected.

Good picture, distorted sound.

• Using the menu system, enter the “Manual 

Programme Preset” option in the “Channel Set Up” 
menu and select the appropriate TV system in the 
“System” menu until the correct sound is heard (see 
page 12).

No colour on colour programmes.

• Using the menu system, select the “Picture 

Adjustment” menu and select “Reset” to return to the 
factory settings (see page 9).

Distorted picture when changing programmes or 
selecting Teletext.

• Turn off any equipment connected to the Scart 

connectors on the rear of the TV.

Wrong characters appear when viewing teletext.

• Using  the  menu  system,  enter  the  “Language/

Country” option in the “Set Up” menu and select the 
country in which you are operating the TV set. For 
Cyrillic languages, we recommend to select Russia in 
the case that your own country does not appear in the 
list (see page 13).

Picture slanted.

• Using the menu system, select the “Picture Rotation” 

option in the “Set Up” menu to correct the picture slant 
(see page 13).

Noisy picture when viewing a TV channel.

• Using the menu system, select the “Manual 

Programme Preset” menu and adjust Fine Tuning 
(AFT) to obtain better picture reception (see page 
13).

• Using the menu system, select the “Intelligent 

Picture” option in the “Picture” menu and select “On” 
to reduce the noise in the picture (see page 9).

Remote control does not function.

• Replace the batteries.

The standby indicator 

 on the TV flashes red.

• Contact your nearest Sony service centre.

In case of problems, have your TV serviced by qualified personnel. Never open the casing yourself.