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Guarantee certificate
Without prejudice to any claim the user
(customer) may have in relation to the
dealer or retailer, the customer shall be
granted a manufacturer's Guarantee
under the conditions set out below:
• In the case of new devices and their
components exhibiting defects
resulting from manufacturing and/or
material faults within 24 months of
purchase, Siemens shall, at its own
option and free of charge, either
replace the device with another device
reflecting the current state of the art,
or repair the said device. In respect of
parts subject to wear and tear
(including but not limited to, batteries,
keypads, casing), this warranty shall
be valid for six months from the date
of purchase.
• This Guarantee shall be invalid if the
device defect is attributable to
improper treatment and/or failure to
comply with information contained in
the user manuals.
• This Guarantee shall not apply to or
extend to services performed by the
authorised dealer or the customer
themselves (e.g. installation,
configuration, software downloads).
• The purchase receipt, together with
the date of purchase, shall be required
as evidence for invoking the
Guarantee. Claims under the
Guarantee must be submitted within
two months of the Guarantee default
becoming evident.
• Ownership of devices or components
replaced by and returned to Siemens
shall vest in Siemens.
• This Guarantee shall apply to new
devices purchased in the European
Union. The Guarantee is issued by
Siemens plc, Siemens House, Oldbury,
Bracknell, Berkshire, RG12 8FZ.
• Any other claims resulting out of or in
connection with the device shall be
excluded from this Guarantee. Nothing
in this Guarantee shall attempt to limit
or exclude a Customers Statutory
Rights, nor the manufacturer's liability
for death or personal injury resulting
from its negligence.
• The duration of the Guarantee shall
not be extended by services rendered
under the terms of the Guarantee.
• Insofar as no Guarantee default exists,
Siemens reserves the right to charge
the customer for replacement or
repair.
