Realme C11 2021 2+32GB Iron Grey (RMX3231) - Инструкция по эксплуатации - Страница 11

C. Faults caused by the Internet and wireless information service providers (operators) are not covered by the warranty;

3. If any of our products is required to be fixed, you may take it to any warranty shop in our national warranty network.

4. All components, parts and accessories replaced during the warranty period shall become the property of the Company.

III:  Considerations for Sending the Device for Repair and Collecting It

1. When completing the realme mobile phone repair form, the customer must fill in valid information in clear handwriting as required 

    (name, address, phone number and fault symptoms);
2. Before sending your device for repair, please back up all information and data you have saved on the mobile phone (such as phone 

    numbers, text messages and pictures) before you delete them to prevent loss or damage during the testing and inspection process. 

    realme shall not under any circumstances be liable ,either expressly or impliedly, for any damages or losses of any kind whatsoever 

    resulting from loss of, damage to, or corruption of , content or data during repair or replacement of the product. Please ensure the 

    legality of the information and data you have saved.  To respect your privacy, we will not transmit, backup or examine your information 

    and data (unless they are necessary for us to provide you with services), and we reserve the right to refuse to provide services for illegal 

    content;

Upon replacement, if the device is faulty, we can replace it with a device of the same specification and model; if any accessory is faulty, 

the faulty accessory will be replaced. Both replacements are free of charge.