Thomas Mokko XT Aqua-Box (788-580/592) - Инструкция по эксплуатации - Страница 54

Problems / malfunctions

Reason / remedy

General (all functions)

The appliance will not start

•  Are the power cord, plug and socket intact? 

•  Before checking, unplug the power cord; have all repairs carried 

out by authorised specialists

•  Is the appliance switched on? 

➔

 Check

Vacuuming (dry vacuuming in aqua filter mode)

Dust comes out of the appliance 

during vacuuming

•   Is the aqua filter system fitted as described in the user manual? 

•  Is there enough water in the waste water tank? 

➔

 Check

Suction power gradually decreases

•  Is the special hygiene filter clogged? 

➔

 Clean the special 

hygiene filter

•  Are the nozzles, suction pipe or hoses blocked by coarse dirt? 

➔

 Stretch the hose during operation to loosen the blockage; 

remove the blockage

•  Is the housing cover properly shut? 

➔

 Check

Insufficient suction power

•   Is the ejector in the suction port clogged? 

➔

 Disassemble and 

clean or rinse out with water

•  Is the special hygiene filter clogged? 

➔

 Clean the special 

hygiene filter

•   Are the nozzles, suction pipe or hoses blocked by coarse dirt? 

➔

 Disassemble and clean

•  Is the electronic suction power control set to MIN? 

➔

 Set the 

suction power to MAX

•  Is the mechanical suction power control on the handle open? 

➔

 Close the sliding button on the handle

Numerous water droplets on 

the inside of the housing cover

•  There is probably too much dust in the aqua filter system 

➔

 Clean the aqua filter system, change the water

Problems / malfunctions

Reason / remedy

Spray extraction

The appliance switches off during 

operation

•  Is the waste water tank full (float switch triggered)? 

➔

 Empty it

•  Have you tilted or suddenly turned the appliance (float switch 

triggered)? 

➔

 Place the appliance in a level position and 

switch it on

Water comes out of the exhaust 

openings

•  Is the float in the waste water tank dirty and stuck, which 

means it can no longer respond when the tank is full? 

➔

 Clean the float and the tank 

An excessive pool of water collects 

in the suction chamber (a few drops 

are considered normal).

•  Are the gaskets and seal faces very dirty? 

➔

 Clean them

•  Did you forget to put in the spray extraction insert? 

➔

 Check

Excessive foaming in the waste 

water tank

•  Are you using genuine THOMAS cleaning concentrate? 

➔

 Replace

No cleaning fluid comes out 

although the pump is switched on

• Is there cleaning fluid in the spray solution tank? 

➔

 Top up

•  Is the spray nozzle clogged? 

➔

 Place the nozzle in lukewarm 

water for a while and then blow it out

•  Is the tank connection duct clogged? 

➔

 Take out the fresh 

water tank and use the crevice nozzle to thoroughly vacuum 

any dirt from the tank connection duct (between the fresh water 

tank and the housing)

Excessive residual moisture, cleaning 

fluid is not properly extracted

•   Is the electronic suction power control set to MIN? 

➔

 Set the 

suction power to MAX

•   Is the mechanical suction power control on the handle open? 

➔

 Close the sliding button on the handle

•  Is the nozzle lying correctly on the floor? 

➔

 Hold the nozzle slightly more upright for vacuuming

Troubleshooting

GB

54

THOMAS XT

THOMAS XT