Thomas DryBox + AquaBox Cat&Dog 786554 - Инструкция по эксплуатации - Страница 41

DryBOX + AquaBOX

Troubleshooting

GB

Problems / malfunctions

Reason / remedy

General (all functions)

The appliance will not start

•  Are the power cord, plug and socket intact? 

•  Before checking, unplug the power cord; have all repairs carried 

out by authorised specialists

•  Is the appliance switched on? 

➔

 Check

Dry vacuuming

Dust comes out of the appliance 

during vacuuming

a) Using the DryBOX:

•  Are the lid of the DryBOX and the locking flaps at the front 

correctly locked? 

➔

 Check

•  Is it possible that the DryBOX is too full? 

➔

 Empty/clean the 

main cyclone if necessary

b) Using the AQUA box:

•  Is the aqua filter system fitted as described in the user manual? 

•  Is there enough water in the waste water tank? 

➔

 Check

Suction power gradually decreases

•  Is the special hygiene filter clogged? 

➔

 Clean the special 

hygiene filter

•  Are the nozzles, suction pipe or hoses blocked by coarse dirt? 

➔

 Stretch the hose during operation to loosen the blockage; 

remove the blockage

•  Is the housing cover properly shut? 

➔

 Check

Insufficient suction power

•  Is the ejector in the suction port clogged? 

➔

 Disassemble and 

clean or rinse out with water

•  Is the special hygiene filter clogged? 

➔

 Clean the special 

hygiene filter

•  Are the nozzles, suction pipe or hoses blocked by coarse dirt? 

➔

 Disassemble and clean

•  Is the electronic suction power control set to MIN? 

➔

 Set the 

suction power to MAX

•  Is the mechanical suction power control on the handle open? 

➔

 Close the sliding button on the handle

Numerous water droplets on  

the inside of the housing cover

•  There is probably too much dust in the aqua filter system  

➔

 Clean the aqua filter system, change the water

Problems / malfunctions

Cause / remedy

Wet vacuuming

The appliance switches off 

during operation

•  Is the waste water tank full (float switch triggered)?  

➔

 Empty it

•  Have you tilted or suddenly turned the appliance (float switch 

triggered)? 

➔

 Make sure the appliance is level and switch it 

on again.

Water comes out of the exhaust 

openings

•  Is the float in the waste water tank dirty and stuck, which 

means it can no longer respond when the tank is full?  

➔

 Clean the float and the tank 

An excessive pool of water collects 

in the suction chamber (a few drops 

are considered normal)

•  Are the gaskets and seal faces heavily soiled?  

➔

 Clean them

•  Did you forget to put in the wet vacuuming insert? 

➔

 Check

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