Samsung The Premiere LSP7T - Инструкция по эксплуатации - Страница 33

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05  Troubleshooting and Maintenance

Troubleshooting

If the Projector seems to have a problem, first review this list of possible problems and solutions. Alternatively, review 
the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, please visit "www.samsung.
com" and click Support or contact the Samsung service centre listed on the back cover of this manual.

 • To keep your Projector in optimum condition, upgrade to the latest software. Use the 

Update Now

 or 

Auto update

functions on the Projector's menu (

 >   

Settings

 > 

Support

 > 

Software Update

 > 

Update Now

 or 

Auto update

).

The Projector won’t turn on.

 • Make sure that the AC power cable is securely plugged in to the Projector and the wall outlet.
 • Make sure that the wall outlet is working and the Remote control sensor at the front right of the Projector is lit and 

glowing a solid red.

 • Try pressing the 

Power

 button at the rear of the Projector to make sure that the problem is not with the remote 

control. If the Projector turns on, refer to “The remote control does not work".

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or 

“

Weak or No Signal” is displayed on the Projector, or you cannot find a channel.

 • Make sure the connection to the device is correct and that all cables are fully inserted.
 • Remove and reconnect all cables connected to the Projector and the external devices. Try new cables if possible.
 • Confirm that the correct input source has been selected (

 > 

Source

).

 • Perform a Projector self diagnosis to determine if the problem is caused by the Projector or the device (

 >   

Settings

 > 

Support

 > 

Device Care

 > 

Self Diagnosis

 > 

Picture Test

 or 

Sound Test

).

 • If the test results are normal, reboot the connected devices by unplugging each device's power cable and then 

plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.

 • If you are not using a cable box or satellite box, and your Projector is receiving TV signals from an antenna or a cable 

wall connector, run 

Auto Tuning

 to search for channels (

 >   

Settings

 > 

Broadcasting

 > (

Auto Tuning Settings

) > 

Auto Tuning

).

–

The 

Auto Tuning Settings

 may not appear depending on the model or geographical area.

–

If you are using a cable box or satellite box, please refer to the cable box or satellite box manual.

The remote control does not work.

 • Check if the Remote control sensor at the front right of the Projector blinks when you press the remote's Power 

button. If it does not, replace the remote control's batteries.

 • Make sure that the batteries are installed with their poles (+/–) in the correct direction.
 • Try pointing the remote directly at the Projector from 1.5-1.8 m away.
 • If your Projector came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the 

Projector.