Philips AC0820 / 10 - Инструкция по эксплуатации - Страница 11

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EN

English

7 Troubleshooting

This chapter summarizes the most common problems you could encounter with the 
appliance� If you are unable to solve the problem with the information below, contact the 
Consumer Care Center in your country�

Problem

Possible solution

The appliance does 
not work even though 
it is plugged in�

•  The filter replacement alert is on but you have not replaced the 

corresponding filter� As a result, the appliance is now locked� In 
this case, replace the filter and reset the filter lifetime counter�

The airflow that 
comes out of the air 
outlet is significantly 
weaker than before�

•  The surface of the filter is dirty� Clean the surface of the filter (see 

the chapter “Cleaning”)�

The air quality does 
not improve, even 
though the appliance 
has been operating 
for a long time�

•  Check if the packing material is removed from the filter�
•  Make sure that the filter is properly installed�
•  The air quality sensor is dirty or wet� Clean the air quality sensor 

(See the chapter “Cleaning”)�

•  Room size is large or the outdoor air quality is poor�  

For optimum purification performance, please close the doors 
and windows when operating the air purifier�

•  There are indoor pollution resources� For instances, smoking, 

cooking, incense�

•  Filter reaches the end of life� Replace the filter with a new one�

The appliance 
produces a strange 
smell�

•  The first few times you use the appliance, it may produce a plastic 

smell� This is normal� However, if the appliance produces a burnt 
smell even if removing the filter, contact your Philips dealer or an 
authorized Philips service center� The filter may produce smell 
after being used for a while because of the absorption of indoor 
gases� It’s recommended that you reactivate the filter by putting it 
in direct sunlight for repeated use� If odor still exists, replace the 
filter�

The appliance is 
extra loud�

•  Check if the packing of the filter is removed�
•  The appliance will run in high speed when the air quality is poor, 

which will causes higher noises� When using the appliance in a 
bedroom at night, choose the Sleep speed�

•  if anything drops into air outlet, it may also cause abnormal loud 

sounds� Immediate turn off appliance, turn appliance upside 
down, to get foreign objectives out of appliance�