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8. Troubleshooting
Check the following if your unit should fail during operation. You can also refer to
the pages of this manual for complete instructions.
Note:
If the suggested remedy does not solve the problem, do not try to repair the
device - no parts of the unit are user serviceable.
Return the unit to an authorized OMRON retail outlet or distributor.
Problem
Cause
Remedy
Nothing happens when the
power switch is pressed.
Is the AC adapter connected
correctly to the an electrical
outlet and the compressor?
Check that the plug is
inserted in an electrical
outlet. Unplug then reinsert
the plug if necessary.
No nebulisation or low
nebulisation rate, when the
power is on.
Is there medication in the
medication tank?
Add the correct amount of
medication to the medication
tank.
Is there too much/little
medication in the medication
tank?
Is the vaporiser head missing
and not assembled correctly?
Attach the vaporiser head
correctly.
Is the nebuliser kit
assembled correctly?
Assemble the nebuliser kit
correctly.
Is the nozzle blocked?
Make sure that the nozzle is
free of blockages.
Is the nebuliser kit tilted at a
sharp angle?
Make sure that the nebuliser
kit is not tilted at an angle of
more than 45 degrees.
Is the air tube connected
correctly?
Make sure that the air tube is
correctly connected to the
compressor and nebuliser kit.
Is the air tube folded or
damaged?
Make sure that the air tube
does not contain kinks.
Is the air tube blocked?
Make sure that the air tube is
free of blockages.
Is the air filter dirty?
Replace the air filter with a
new one.
The device is abnormally
loud.
Is the air filter cover attached
correctly?
Attach the air filter cover
correctly.
The device is very hot.
Is the compressor covered?
Do not cover the compressor
with any type of cover during
use.
Is the device operating
continuously over 20
minutes?
Limit use to 20 minutes at a
time, and allow a 40 minute
interval before using the
device again.
NE-C24_RU.book Page 24 Thursday, October 25, 2012 1:50 PM
