SteelSeries (61487) - Инструкция по эксплуатации - Страница 13

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SteelSeries Products and Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian consumer law. You are entitled to a repair, 
replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are 
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not 
amount to a major failure.
Should your product be defective, you can make a claim under Australian consumer law.
SteelSeries will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the 
Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, SteelSeries 
acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its 
products.

Summary of Australian statutory consumer guarantees
Consumer guarantees in relation to goods

The goods will be of acceptable quality, The goods will be fit for a particular purpose, The goods will match their 
description, The goods will match the sample or demonstration model, You have title to the goods, You have undisturbed 
possession of the goods, There are no undisclosed securities on the goods.

Consumer guarantees in relation to services

We will provide the services with due care and skill, The services will be fit for a particular purpose, The services will be 
provided within a reasonable time.
For SteelSeries-branded goods, in addition to the above, we also guarantee that we will provide repairs or spare parts for 
a reasonable time. Under Australian consumer law, the remedy you are entitled to if a product fails to meet a consumer 
guarantee will depend on whether the failure to comply with the guarantee is major or minor.
Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time. In 
this case, the seller can choose to offer you a refund, replacement, repair or, in the case of services, resupply. If the seller 
does not fix the problem or takes too long, you may be able to get it fixed by someone else and recover the costs from 
the seller depending on the circumstances.

Remedies for major failure with goods

Return the product and ask for a refund, Return the product and ask for an identical replacement, or one of similar value 
if reasonably available, Keep the product and ask for compensation for the drop in value caused by the problem.

Remedies for major failure with services

Cancel the contract and pay a reasonable amount for the work done, or seek a refund, For money already paid, keep the 
contract and negotiate a reduced price for the drop in value of the service — this may mean asking for some of your 
money back if you have already paid.
For goods, there is a major failure to comply with a consumer guarantee when: