LG B24TS - Инструкция по эксплуатации - Страница 39

38

EN

Problem

Possible Causes

Corrective Action

Your home appliance 

and smartphone is 

not connected to the 

Wi-Fi network.

The password for the Wi-Fi 

that you are trying to connect 

to is incorrect.

•

Find the Wi-Fi network connected to 

your smartphone and remove it, then 

register your appliance on LG 

SmartThinQ.

Mobile data for your 

smartphone is turned on.

•

Turn off the 

Mobile data

 of your 

smartphone and register the appliance 

using the Wi-Fi network.

The wireless network name 

(SSID) is set incorrectly.

•

The wireless network name (SSID) 

should be a combination of English 

letters and numbers. (Do not use 

special characters.)

The router frequency is not 2.4 

GHz.

•

Only a 2.4 GHz router frequency is 

supported. Set the wireless router to 

2.4 GHz and connect the appliance to 

the wireless router. To check the 

router frequency, check with your 

Internet service provider or the router 

manufacturer.

The distance between the 

appliance and the router is too 

far.

•

If the distance between the appliance 

and the router is too far, the signal 

may be weak and the connection may 

not be configured correctly. Move the 

location of the router so that it is 

closer to the appliance.

NOTE

•

Some functions may not be supported, depending on the model.