LG InstaView GC-Q247CAMT - Инструкция по эксплуатации - Страница 32

32

EN

Using Smart Diagnosis™

Smart Diagnosis™ Through the 

Customer Information Centre

Use this function if you need an accurate 

diagnosis by an LG Electronics customer 

information centre when the appliance 

malfunctions or fails. Use this function only to 

contact the service representative, not during 

normal operation.

1

Press the 

Lock

 button to activate the lock 

function.

•

If the lock function has been activated 

already, press the 

Lock

 button to 

deactivate the lock function, and then 

press the 

Lock

 button again to activate 

the lock function.

•

Please note that the Smart Diagnosis 

function will not operate until five minutes 

has passed since the lock function was 

activated.

2

Open the fridge door and then hold the 

phone on the upper right speaker hole.

•

Position the phone so that its microphone 

is aligned with the speaker hole.

3

Press and hold the 

Freezer

 button for three 

seconds or longer while continuing to hold 

your phone to the speaker.

4

After the data transfer is complete, the 

service agent will explain the result of the 

Smart Diagnosis™.

NOTE

•

Position the phone so that its microphone is 

aligned with the speaker hole.

•

The Smart Diagnosis™ sound is generated 

after around three seconds.

•

Hold the phone to the upper right speaker 

hole and wait while the data is transmitted.

•

Do not take the phone off the speaker hole 

while the data is transmitted.

•

The data transfer sound may be harsh to the 

ear while the Smart Diagnosis™ data is being 

transmitted, but do not take the phone off the 

speaker hole for accurate diagnosis until the 

data transfer sound has stopped.

•

When the data transfer is complete, the 

transfer completion message is displayed and 

the control panel is automatically turned off 

and then on again after a few seconds. 

Afterwards the customer information centre 

explains the diagnosis result.

•

The Smart Diagnosis™ function depends on 

the local call quality.

•

The communication performance will improve 

and you can transmit a better signal if you use 

a land line home phone.

•

If the Smart Diagnosis™ data transfer is poor 

due to poor call quality, you may not receive 

the best Smart Diagnosis™ service.