LG GC-B247SEDC - Инструкция по эксплуатации - Страница 39

39

EN

Symptoms

Reason

Solution

Your home appliance 

and smartphone is not 

connected to the Wi-Fi 

network.

The password for the 

Wi-Fi that you are 

trying to connect to is 

incorrect.

•

Find the Wi-Fi network connected to your 

smartphone and remove it, then register your 

appliance on LG SmartThinQ.

Mobile data for your 

smartphone is turned 

on.

•

Turn off the Mobile data of your smartphone and 

register the appliance using the Wi-Fi network.

The wireless network 

name (SSID) is set 

incorrectly.

•

The wireless network name (SSID) should be a 

combination of English letters and numbers. (Do 

not use special characters.)

The router frequency is 

not 2.4 GHz.

•

Only a 2.4 GHz router frequency is supported. 

Set the wireless router to 2.4 GHz and connect 

the appliance to the wireless router. To check the 

router frequency, check with your Internet service 

provider or the router manufacturer.

The distance between 

the appliance and the 

router is too far.

•

If the distance between the appliance and the 

router is too far, the signal may be weak and 

the connection may not be configured correctly. 

Move the location of the router so that it is closer 

to the appliance.