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Troubleshooting guide
Problem
Possible Cause
Solution
Fryer does not work
Fryer not plugged in
Check fryer is plugged in
Fuse blown
Check the fuse/circuit breaker
for your installation and replace
the fuse if necessary. If this does
not solve the problem refer to the
“service” section.
Electrics unit not fitted
Check that electrics unit is
inserted properly.
Oil overflowing
Maximum oil level exceeded
Check oil level.
Basket overloaded/maximum chip
Refer to frying chart for
capacity exceeded
recommended quantities.
Wet food placed in oil
Drain and dry food thoroughly.
The oil is old and has deteriorated
Replace with fresh oil.
Incorrect oil used/different oils
Use a good quality oil suitable
mixed together
for deep frying.
Unpleasant Odour/Oil smokes
The oil is old and has deteriorated
Replace with fresh oil.
The oil is not suitable for deep frying
Use a good quality oil suitable
for deep frying.
Poor Frying performance
Incorrect temperature used
Select the correct temperature.
Basket overloaded
Reduce the quantity fried.
Fresh chips too wet
Drain and dry the chips thoroughly.
Frying method
Try batch method for fresh chips
170°C for 9–11 minutes
Then increase temperature to
190°C and cook for a further 1–2
minutes.
Timer not working
Battery needs replacing
Change battery - see “care and
cleaning.
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